Legal · Privacy
Privacy Policy
Last updated · May 13, 2026
Summary
Binlogic ("we", "us", "our") provides warehouse and inventory management software. This policy explains what personal data we collect on binlogic.com and inside the Binlogic platform, why we collect it, and the rights you have over your data.
Binlogic is a Novacrest company. Where we act on behalf of a customer (for example, processing data uploaded into a customer's tenant), the customer is the data controller and we act as a processor under their instructions.
Data we collect
We collect the minimum data needed to deliver the service. Categories include:
- Account data: name, work email, company, role.
- Usage data: log events, feature adoption, error traces, IP address, device and browser metadata.
- Customer content: SKUs, locations, orders, scans, photos, and other inventory records uploaded by your team.
- Marketing data: form submissions on this site, email engagement if you subscribe.
How we use data
- To provide, secure, and improve the Binlogic platform.
- To respond to demo requests and support enquiries.
- To send service notices (status, maintenance, billing).
- With your consent, to send product updates and educational content.
- To meet legal, tax, and regulatory obligations.
Legal basis
Where GDPR or comparable laws apply, we rely on: performance of a contract (to deliver the service you've signed up for), legitimate interests (to keep the product secure and to improve it), legal obligation, and consent (for non-essential cookies and marketing emails).
Retention
We keep account and usage data for as long as the account is active, plus the period needed to comply with our legal obligations and resolve disputes. Customer content is retained according to the customer's contract; on termination, content is deleted within 30 days unless legal hold requires otherwise.
International transfers
Binlogic operates globally. Where personal data leaves your jurisdiction, we rely on Standard Contractual Clauses or equivalent transfer mechanisms, and apply additional safeguards where required.
Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. Email privacy@binlogic.com and we'll respond within the timeframe required by law.
Security
We apply administrative, technical, and physical safeguards designed to protect data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure. See our Security page for an overview of our controls.
Children's privacy
Binlogic is a B2B product not directed at children under 16. We don't knowingly collect personal data from children.
Changes to this policy
We update this policy when needed. Material changes will be communicated by email or in-product notice. The "Last updated" date at the top of this page always reflects the current version.
Contact us
Questions about this policy or how we handle your data? Email privacy@binlogic.com.
This page is a starting template and will be revised by counsel before it is presented as our final, binding policy. Customers under contract should refer to the executed agreement and DPA, which take precedence.